Sunrise Play Café ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit SunrisePlayCafe.com and use our services, including marketing tools like Campaign Monitor.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us
- Name, email address, phone number, and other contact details when signing up for our newsletter, promotions, or creating an account.
- Payment and billing details for purchases.
b. Information Collected Automatically
When you visit our website, we may collect data automatically using cookies, pixels, and tracking technologies, including:
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages visited, time spent on site, and referral sources.
c. Information from Third Parties
We may receive customer data from Campaign Monitor and other marketing partners to improve your experience.
2. How We Use Your Information
We use collected information to:
- Provide and improve our services.
- Send marketing emails, promotions, and newsletters through Campaign Monitor.
- Send SMS/text message communications to customers who have opted in.
- Analyze website performance and user behavior.
- Detect and prevent fraud or security threats.
3. How We Share Your Information
We do not sell your personal information.
Mobile Opt-In Data — No Sharing: Mobile phone numbers collected for SMS/text messaging, and your consent to receive text messages, will never be shared with, sold to, or transferred to any third party for their own marketing purposes. This information is used solely to send you messages directly from Sunrise Play Café.
We may share other information only in the following limited circumstances:
- Service Providers: Campaign Monitor and similar tools used strictly to facilitate our own email marketing on our behalf, subject to confidentiality agreements.
- Legal & Security Reasons: If required by law or to prevent fraud.
4. SMS / Text Message Program
How to Opt In
You may opt in to receive SMS/text messages from Sunrise Play Café in the following ways:
- Online: By submitting your mobile number via our website at sunriseplaycafe.com/privacy-policy or any web form where SMS opt-in consent is presented.
- In Person / Verbally: By providing verbal consent to a Sunrise Play Café team member.
By opting in, you consent to receive recurring automated text messages from Sunrise Play Café, including reservation reminders, promotions, and updates. Message and data rates may apply. Message frequency varies.
Verbal Opt-In Script
When a customer opts in to SMS messaging in person or by phone, our team member will use the following script:
"Would you like to receive text messages from Sunrise Play Café with updates, promotions, and reminders? If so, can I get your mobile number? By providing your number, you're agreeing to receive recurring automated texts from us. Message and data rates may apply, and you can opt out at any time by replying STOP."
The customer must verbally confirm consent before their number is added to our SMS list.
How to Opt Out
To stop receiving text messages from Sunrise Play Café at any time, reply STOP to any message you receive from us. You will receive one final confirmation message: "You have been unsubscribed from Sunrise Play Café text messages. No further messages will be sent to this number. Reply START to re-subscribe." No additional messages will be sent after opt-out.
Help
For help, reply HELP to any text message or contact us at info@sunriseplaycafe.com or (253) 336-4856.
5. Your Choices & Rights
- Opt-Out of Marketing Emails: You can unsubscribe from emails via the link provided in each email.
- Opt-Out of SMS: Reply STOP to any text message at any time.
- Cookies: Adjust browser settings to block cookies if preferred.
- Data Requests: Contact us to request access to or deletion of your data.
6. Security Measures
We implement security safeguards to protect your personal information, but no method is 100% secure.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page at sunriseplaycafe.com/privacy-policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@sunriseplaycafe.com 📞 Phone: (253) 336-4856 📍 Address: 204 St Helens Ave, Tacoma, WA 98402

